Terms and Conditions of Use
Effective Date: October 22, 2026
Last Updated: October 22, 2026
1. Introduction and Acceptance of Terms
Welcome to NW Narrative (hereafter “NW Narrative,” “we,” “us,” or “our”). These Website Terms of Use (“Terms”) govern your access to and use of our website, including all pages, written content, photographs, videos, graphics, and other materials available through the website (collectively, the “Website”).
By accessing or using this Website, you agree to these Terms. If you do not agree to these Terms, please discontinue use of the Website.
These Terms apply to visitors, prospective clients, business representatives, and other individuals who access or use the Website.
These Terms govern your use of the Website only. They do not constitute a service agreement, production contract, license, or other agreement for photography, videography, content creation, or marketing services. Any services we provide to clients will be governed by a separate written agreement where applicable.
2. About NW Narrative
NW Narrative provides photography, videography, visual storytelling, and related content creation services, with a focus on senior living communities and organizations.
The Website is intended to introduce our business, showcase our work, share information and insights, and provide a way for prospective clients and other interested parties to contact us.
Unless expressly stated otherwise in a separate written agreement, information on this Website is provided for general informational and promotional purposes.
3. Permitted Use of the Website
You may access and use this Website for lawful personal, informational, and legitimate business purposes, including learning about our services, reviewing our portfolio, reading published content, and contacting us about a potential business engagement.
You agree not to:
Use the Website for any unlawful, fraudulent, misleading, or unauthorized purpose.
Attempt to gain unauthorized access to the Website, its hosting environment, accounts, systems, or related infrastructure.
Interfere with the Website’s functionality, security, availability, or operation.
Introduce malicious software, viruses, harmful code, or other material intended to damage or disrupt systems.
Use automated tools, bots, scrapers, or similar technologies to extract Website content or data in a manner that violates applicable law or these Terms.
Copy, reproduce, republish, distribute, modify, or commercially exploit Website content without appropriate authorization.
Misrepresent your identity or provide knowingly false or misleading information through our contact form.
Use the Website or its content in a manner that infringes our rights or the rights of another person or organization.
We reserve the right to restrict, suspend, or terminate access to the Website where reasonably necessary to protect our business, visitors, systems, content, or legal rights.
4. Intellectual Property and Ownership of Content
Unless otherwise indicated, the Website and its content are owned by NW Narrative, licensed to NW Narrative, or used with permission from the applicable rights holder.
Website content may include, without limitation:
Photographs and photographic collections.
Video recordings, films, reels, and other audiovisual works.
Written articles, educational materials, and descriptions.
Logos, branding, graphics, illustrations, and design elements.
Website layouts, original creative concepts, and other original materials.
These materials may be protected by copyright, trademark, and other applicable intellectual property laws.
Except as expressly permitted by law or with prior written permission from the applicable rights holder, you may not reproduce, download for republication, distribute, modify, publicly display, publish, sell, license, or otherwise commercially exploit Website content.
Viewing or accessing content on this Website does not transfer ownership or grant you a license to use that content beyond ordinary Website viewing.
Nothing in these Terms grants you ownership of any photograph, video, written work, logo, design, or other intellectual property displayed on the Website.
5. Photography, Video, and Portfolio Materials
NW Narrative’s portfolio and other published materials may feature senior living communities, residents, employees, families, facilities, events, and other subjects.
These materials are displayed to illustrate our creative work, experience, and approach to storytelling. Their appearance on the Website does not grant visitors permission to reproduce, download for commercial use, distribute, or otherwise reuse them.
Photographs and videos may contain third-party intellectual property, licensed materials, or identifiable individuals whose images or likenesses are used with applicable permission or authorization. Rights to such materials may be limited and may belong to the relevant client, photographer, videographer, individual, or other rights holder.
You are responsible for obtaining appropriate permission before using any material for which you do not hold the necessary rights.
Client work and licensing: The rights associated with any specific client project, photograph, video, production, or deliverable are determined by the applicable written agreement and relevant law. The display of a project in our portfolio does not, by itself, establish or modify the ownership or licensing rights of a client or other rights holder.
6. Contact Forms and Communications
The Website may include a contact form through which you can submit information such as your name, email address, community or organization name, project details, questions, and other information you choose to provide.
By submitting the contact form, you authorize us to use the information you provide to review and respond to your inquiry, communicate with you about potential services, and take reasonable steps to follow up on your request.
You agree to provide information that is accurate to the best of your knowledge and to avoid submitting information that you are not authorized to share.
Submitting a contact form does not create a client relationship, guarantee that we will accept a project, establish an obligation to provide services, or constitute acceptance of a proposal.
We may decline or discontinue communications regarding an inquiry at our discretion, subject to applicable law.
Please do not submit confidential, highly sensitive, or unnecessary personal information through the Website’s contact form. In particular, do not submit residents’ medical information, health records, financial account information, government identification numbers, passwords, or other sensitive personal information.
If your inquiry concerns a senior living resident, family member, employee, or other identifiable individual, please limit the information you provide to what is reasonably necessary for your inquiry and ensure you are authorized to share it.
Information submitted through the Website is handled in accordance with our Privacy Policy.
7. Privacy, Analytics, and Website Data
We may collect and process information associated with visitors’ use of the Website, including information submitted through contact forms and certain technical or usage information generated when visitors access the Website.
Depending on the tools and settings in use, technical and usage information may include browser type, device information, IP address, approximate geographic information, referring website, pages visited, time spent on pages, interactions with the Website, and other diagnostic or analytics information.
We use this information for legitimate business purposes, which may include:
Responding to inquiries and communicating with prospective clients.
Understanding how visitors find and use the Website.
Measuring Website traffic and general engagement.
Improving Website content, usability, functionality, and performance.
Maintaining security, identifying errors, and preventing misuse.
Administering and maintaining the Website.
We do not sell visitors’ personal information as part of our ordinary Website operations. However, third-party website hosting, analytics, form-processing, security, or other service providers may process certain information on our behalf as necessary to operate and maintain the Website.
The information collected, the purposes for which it is used, applicable retention practices, and any privacy choices or rights available to visitors are described in our Privacy Policy.
Your use of the Website is subject to that Privacy Policy, which should be read together with these Terms.
Nothing in these Terms is intended to waive or limit any privacy rights that cannot lawfully be waived or limited.
8. No Professional Advice or Guarantee of Results
Articles, resources, examples, portfolio materials, and other information published on the Website are provided for general informational and promotional purposes only.
Although we endeavor to present useful and accurate information, Website content should not be considered legal, financial, medical, regulatory, or other professional advice.
You should consult an appropriately qualified professional when you require advice specific to your circumstances.
Descriptions of our services, examples of past work, project imagery, testimonials, and other marketing materials are intended to communicate our experience and approach. They do not guarantee that a particular project will produce the same results, audience response, engagement, inquiries, conversions, or business outcomes for another organization.
Marketing performance and audience response can depend on numerous factors beyond our control, including a client's objectives, budget, distribution strategy, market conditions, implementation, and audience behavior.
Any specific commitments, deliverables, timelines, or performance obligations associated with a project will be established in the applicable written agreement.
9. Third-Party Websites and Services
The Website may contain links to third-party websites, social media platforms, portfolio platforms, or other external resources.
These links are provided for convenience or informational purposes. We do not control and are not responsible for the content, accuracy, availability, security, privacy practices, terms, or operations of third-party websites or services.
A link does not necessarily indicate an endorsement, sponsorship, partnership, or affiliation.
Your use of third-party websites and services is subject to their respective terms and policies. You should review those terms and policies before providing information or engaging with those services.
We are not responsible for loss or damage arising from your use of third-party websites or services, to the extent permitted by applicable law.
10. Website Availability and Changes
We aim to keep the Website available, functional, and reasonably up to date. However, we do not guarantee that the Website will always be accessible, uninterrupted, error-free, secure, or compatible with every device, browser, or technical environment.
Access may occasionally be interrupted because of maintenance, software updates, hosting issues, network problems, security measures, or circumstances outside our control.
We may update, modify, remove, suspend, or discontinue any portion of the Website or its content at any time, with or without notice, subject to applicable law.
We may also revise these Terms from time to time. The “Last Updated” date at the top of this page indicates when the Terms were most recently revised. Your continued use of the Website after revised Terms are posted constitutes acceptance of the revised Terms to the extent permitted by law.
11. Disclaimer of Warranties
To the maximum extent permitted by applicable law, the Website and its content are provided on an “as is” and “as available” basis.
NW Narrative makes no express or implied warranties regarding the Website, including warranties of accuracy, completeness, availability, reliability, fitness for a particular purpose, merchantability, or non-infringement, to the extent such warranties may lawfully be disclaimed.
We do not warrant that the Website will be uninterrupted or free from errors, harmful components, security vulnerabilities, or other technical problems.
We make reasonable efforts to maintain the quality of Website content but do not guarantee that all information will always be current, complete, or suitable for every visitor’s intended purpose.
Nothing in these Terms excludes a warranty or right that cannot lawfully be excluded under applicable law.
12. Limitation of Liability
To the maximum extent permitted by applicable law, NW Narrative and its owners, employees, contractors, and representatives will not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or related to your access to or use of, or inability to access or use, the Website.
This limitation includes, where permitted by law, loss of profits, revenue, business opportunities, data, goodwill, or anticipated savings, as well as damages arising from reliance on Website content, interruptions in Website availability, technical errors, or third-party websites and services.
To the maximum extent permitted by law, NW Narrative’s total liability arising out of or relating to your use of the Website will not exceed the greater of (a) the amount, if any, you paid directly to NW Narrative specifically for access to the Website during the twelve months preceding the event giving rise to the claim, or (b) US $100.
This limitation applies only to the extent permitted by applicable law and does not create a liability cap where one would be prohibited or unenforceable. It does not limit liability that cannot lawfully be limited or excluded.
This section concerns use of the Website only. It does not replace or override the terms of any separate written client agreement.
13. Indemnification
To the extent permitted by applicable law, you agree to be responsible for losses, liabilities, damages, and reasonable expenses arising from third-party claims to the extent directly caused by your unlawful use of the Website, your material violation of these Terms, or your infringement of another party’s rights through content or materials you submit or use in connection with the Website.
This section does not require you to indemnify NW Narrative for losses caused by our own negligence, willful misconduct, or other conduct for which indemnification may not lawfully be required.
14. Copyright Concerns and Requests for Permission
We respect intellectual property rights and expect visitors to do the same.
If you believe that content on the Website infringes your copyright or other intellectual property rights, or if you wish to request permission to use a photograph, video, article, or other material, please contact us with sufficient information to identify the material and explain your concern or request.
You may contact us using the contact information provided on the Website.
We will review legitimate requests and take appropriate steps as warranted by the circumstances and applicable law. Submitting a complaint does not guarantee that content will be removed or that a license will be granted.
15. Governing Law and Jurisdiction
These Terms are governed by the laws of the State of Oregon, United States, without regard to its conflict-of-law principles, except where applicable law requires otherwise.
Subject to applicable law, any dispute arising out of or relating to these Terms or your use of the Website shall be brought in a court of competent jurisdiction located in Oregon.
Nothing in this section prevents either party from bringing a claim in another jurisdiction where applicable law requires or permits it.
16. Severability
If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be limited or modified to the minimum extent necessary to make it enforceable, where legally permitted.
If it cannot be made enforceable, it will be severed from these Terms. The remaining provisions will continue in effect to the fullest extent permitted by law.
17. No Waiver
Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other right.
Any waiver must be made in writing and will apply only to the specific circumstances for which it is given, unless applicable law provides otherwise.
18. Entire Agreement Regarding Website Use
These Terms, together with our Privacy Policy and any other Website policies expressly incorporated by reference, govern your use of the Website.
They do not constitute the entire agreement governing any separate professional engagement, production, or service relationship. Those matters are governed by the applicable written agreement between NW Narrative and the client.
19. Contact Information
If you have questions about these Terms, would like to request permission to use Website content, or need to raise a concern about the Website, please contact NW Narrative through the contact form or contact information provided on the Website.
NW Narrative
Website: https://nwnarrative.com
Email: hello@nwnarrative.com